Current loctn: reading list > schools of quality

Bonstingl, John Jay. Schools of Quality: An Introduction to Total Quality Management in Education. 1992. Assoc. for Supervision and Curriculum Development, Alexandria, VA. 109pp.

Although this small book is focused on quality management application in educational organizations, it provides a very nice, easily readable introduction to the broad concepts of quality management.  Really a nice book for someone first looking at the subject.

Last modified: 13:22:50 23-Jan-2009